Lessons learned about Disruptive Technology at JIT Solutions Day 2018

With disruption playing a key role in today’s technological trends businesses must learn to be agile, always adapting to the clients wants and needs. This was what we learned from a number of people at the JIT Solutions Day 2018.

Are we ready for continuous disruption?

Stephen Miles, the CTO (APJ) at CA Technologies spoke about embracing new technologies such as being Agile, embracing the cloud big data, analytics, APIs & Microservices, and Blockchain. All these technologies will help build something new, eradicating inconsistencies and giving organizations a better future.

These technologies help organizations respond faster to market shifts. They also help organizations innovate continuously. “We need to be in the business of delivering what customers want, and not what we think that they want”, Stephen said. This helps businesses build better customer UX and also leverage digital ecosystems.

JIT Solution Day 2018

Stephen Miles addressing the audience at the JIT Solutions Day 2018

Many companies are now more focused on targeting specific markets rather than just becoming “just another software company”. It’s not just about the front end, but the back end as well. Both have to be truly adaptable to become a digital leader.

Google, for example, updates their application code by 50% every month. Netflix has a total of 9 billion API calls on a daily basis. All these go to show that digital leaders are continuously updating the experiences that they offer.

Similarly, other companies should start working on improving their technology, architecture, innovation, and trust as well. We have to move away from being purpose built and learn to be more adaptable. We also have to get away from developing in-house, to collaborating with other parties.

Stephen went on to talk about we need to create an agile business, build better apps faster, make security a competitive advantage and maximize application performance. The next 10 years are going to be very interesting, Stephen says. All businesses today are digital businesses. We need to do them well to stay ahead of our competition.

Using APIs to Empower the Next Generation of Businesses

One key method for a business to be agile and adaptable is by APIs. This was what we learned from Anthony Rodrigo; Chief Information Officer of Axiata Group was on stage to talk about at the JIT Solutions Day 2018. We learned about what an API is, He recalls that Axiata started off dabbling in APIs in 2012.

JIT Solutions Day 2018

Anthony Rodrigo at the JIT Solutions Day 2018

API’s allowed them to redesign the signup process for partners from 6+ months to a matter of minutes. 6 months is actually optimistic, Anthony recalled. Embracing an API programme is not something simple. It’s a way of thinking. You need to have a multi-purpose API platform rather than a single purpose one.

Draining the Data Swamp

Any business embracing being agile and also making use of APIs will also experience a large influx of data. This data can be confusing and a colossal strain to process. This is where you need to drain the proverbial data swamp to extract only that information that you absolutely need.

This was what Tony Andris spoke about at JIT Solutions Day 2018. Tony, the CTO and Founder of dataWerks taught us that having data helps us make better decisions. The challenges here were that there’s just too much data and too many slips of information.

JIT Solutions Day 2018

Tony Andris speaking at the JIT Solutions Day 2018

This data overload can result in incorrect and inconsistent business metrics and reports. There is also confusion and inconsistent representation of reference data. Lastly, there is also an increase in complexity and a decrease in consistency.

One way to solve this is to extract all data, transform it and then load it into a data warehouses. This too can have its disadvantages. For example, you can be faced with data replication, losing control over copied data etc. In addition, if a data source is changed, it requires a complete data reload. In turn, this means that the decision makers do not have the required information to make critical decisions.

Enabling a trusted digital environment in Sri Lanka

With companies embracing agile technologies and APIs, they have the required data to make decisions. This, in turn, brings us a step closer to a more digital economy. Teck Lee Tan – Asia President, Government Business Unit and Singapore Country Manager of Gemalto explained that by 2025, individual digital interactions will be 50x more than what they were in 2010. This means that people will be interacting more with technology a lot more than they currently are.

JIT Solutions Summit 2018

Teck Lee Tan at the JIT Solutions Summit 2018

Teck went on to explain at the JIT Solutions Day 2018 how our lives are becoming easier with automated tasks and IoT devices. While these may make our daily tasks easier to handle, it also raises a number of privacy and security risks. According to him, 95% of breaches with regard to damages involved unencrypted data. From the projects that Teck spoke about, we learned that technologies such as biometric authorization and eNIC would need to be implemented.

How ready are we with data privacy?

In order to have a trusted digital environment in Sri Lanka and a digital economy, we must first ensure that our data is secure from unauthorized access. Ramon Karingal, Regional APJ InfosSec & Risk Advocate at RSA elaborated on this at the JIT Solutions Day 2018. Ramon taught us that the best way and place to talk about data privacy is to talk about data breaches. He highlighted a number of key data breach incidents that took place with companies such as Facebook, Tencent and Citibank.

If you handle confidential data of your customers or clients, then you are directly responsible to keep the data safe. Anyone processing personal data is open to being attacked. With regard to the current state of security, Ramon emphasized that hackers are more focused, creative, patient and persistent. They have a wide range of tools.

JIT Solutions Summit 2018

Ramon Karingal at the JIT Solutions Summit 2018

So how good are we at detecting and responding to cyber-attacks? Well, according to stats put forth by Ramon, 70% of companies worldwide reported that their data was compromised in 2017. He went onto state that 90% of users are unsatisfied with response rates if a breach occurs. Somewhat shockingly, 40% of users do not have active vulnerability management programs in place.

We need to have full visibility of all systems to paint an accurate picture of what’s happening across the environment, Ramon emphasized. It’s not just enough to prevent an attack. You need to foresee it and predict it as well. You also need to create and deploy an efficient and comprehensive response.

With regard to the new world compliance, we need to be able to get all the information needed, relate it to the event and then report it. All this has to be done in less than 72 hours. So in order to respond to threats effectively and efficiently, we need a business driven model for readiness, response, and resilience.

Regulatory Economy Vs Disruptive Economy

Following the keynote speeches at the JIT Solutions Day 2018 was a panel discussion moderated by Nisthar Cassim, the Editor at DailyFT. According to the Panelists, organization models have to change. People below the age of 30 have to enter the Industry if we are to truly become a disruptive economy, said Muhunthan Canagey. The whole concept of disruption has been there since the 1970s. The disruptive economy needs to have a regulatory force, albeit on a lower level than an actual regulatory economy.

JIT Solutions Day 2018

The Panel Discussion on a Disruptive Economy vs a Regulatory Economy at the JIT Solutions Day 2018

Why do we need to regulate? The need to regulate comes purely from the fact that it should be done as an intervention by a 3rd party who has the power and the right to intervene as long as it’s for the public interest. Essentially, something should be regulated only for the greater good of those using it.

JIT Solutions Day 2018

A continuation of the panel discussion at the JIT Solutions Day 2018

Innovation has to be there for people to adopt it. Once enough people adopt it, regulators will see that it indeed taking place. In conclusion, both parties agreed that everyone, regulators and innovation companies must work together in order to foster innovation.

That brought an end to the JIT Solutions Day 2018

With the keynote sessions and Tech Space sessions wrapped up, the JIT Solutions Day 2018 officially came to an end. In a celebratory manner, participants and special guests were invited for cocktails and dinner. In addition, they also took part in networking where they got to know each other and even create new partnerships.

JIT Solutions Day 2018 highlights disruptive technology as way forward

By Shannon Jayawardena

A leading systems integrator in Sri Lanka, Just In Time Group (JIT) held its annual Solutions Day recently while highlighting disruptive technology as the way forward, inviting various industry experts to share insights on how businesses can grow with the digital change that is taking place today.
The event covered some of the timeliest topics covering information and digital security, the evolution from traditional IT to modern IT, virtualisation, AI, data analytics, disruptive technology, Iot, machine learning and the smart city evolution among others.
JIT caters to four main sectors which include the banking and finance sector, telcos, commercial, government and defence hence members from the various fields participated in the full day event that shared great information and solutions in taking the industries forward in par with the digital economy.
JIT Group CEO Chrishan Mendis said: “This is a company that delivers change and it has been 22 years since we started the company. Today we live in a world where technology companies are getting into financial services and various changes are being implemented, especially in the digital transformation.”
Mendis noted that the boundaries and parameters are changing and new industries are getting redefined. The power of data must be understood by industry leaders and operational dynamics have to change with the rapid digital transformation that is taking place in the world today.
The speakers in their presentations shared insights into the complications many businesses face and how ICT specialised software and systems could help to overcome these issues in their respective companies.
Continuous disruption requires adapting to change 
While continuous disruption is having a direct impact on technology, business strategies and decision-makers in every industry today, it requires adapting to change and growing with change accordingly highlighted CA Technologies Chief Technology Officer Stephen Miles in his keynote at the forum.
“It’s not just about doing digital as everybody is doing it. It’s really about doing digital well and not equally well, but doing it continuously better than your competitors because failing to do that, you might find that all the investments made will be all a waste of time and money. You have to move with the digital agenda.”
It is vital to create a business which is not just built to last, but one which is designed to change and change is all about embracing new technology. It’s not possible to think about change, unless you think about really embracing innovation and technology. These technologies are changing businesses to be the businesses themselves,” he stressed.
Enabling a trusted digital environment in Sri Lanka
Along with their numerous benefits digital technologies also bring with them numerous cyber threats. The global number of cyber security incidents recorded in 2015 was 59.06 million and a study estimates that the total annual cost of all data breaches by 2019 will be $2.1 trillion which is almost four times the estimated cost of breaches in 2015.
In Sri Lanka, The Sri Lanka Computer Emergency Readiness Team and the Coordination Centre received 3907 cyber security related incidents in 2017, which is a significant increase compared to 2010.
Gemalto Government Business Unit and Singapore Country Head Asia President Teck Lee Tan stated: “The world is ever more digital and exchanges ever more value with 50 times more individual digital interactions in 2025 than in 2010. Therefore, governments, enterprises and their customers must be able to trust their digital interactions.”
Tan stressed on the fact that it is crucial to build a trusted digital environment in Sri Lanka, noting that a digital inclusive country will include a digitally connected society, education without barriers, knowledge based employment, a global innovation hub and a citizen centric digital government.
He also stressed that traditional security is no longer sufficient with breaches growing year on year across all sectors. A total of five million data records are being stolen per day on average. The main causes of cyber threat incidents is identity theft accounting to a total of 69% breaches. Hence creating a trusted digital environment is essential for success insisted Tan.
Next generation businesses powered by APIs
To achieve maximum agility, companies should follow the best-of-breed strategy by connecting multiple applications via adaptive APIs, instead of using integrated software suites, emphasised Axiata Group Chief Information Officer Anthony Rodrigo in his keynote.
“Education and engagement are a key piece of the puzzle. Passionate engagement creates an army of followers. There are so many APIs which include Internal and External APIs. It is important to have ‘multi-purpose’ concept and evolve the API platform rather than having a ‘single-purpose’.”
Further he noted that the critical success factors for winning in the API business include looking beyond your own enterprise APIs, partnering with the eco-system to co-create, innovating both externally and internally on an API fabric and leaving ego aside and partnering. He urged companies to follow these concepts if they are to truly succeed in the journey of digitalisation.
Rapid response is key to strong data privacy 
Data breaching affects so many people, causing multiple layers of damage and one of the key challenges we face is hacking. Hackers are now focused, creative and patient and attacks on the surface are growing exponentially stated RSA Regional APJ InfoSec and Risk Advocate Ramon Karingal.
“Recent data breaches include the Citibank incident where approximately 123,690 clients’ data vanished on the first of February. This happened under my watch and was a very painful experience. The lessons that I learned were if things can go wrong, things will go wrong and no matter what, you are held accountable for the problems,” said Karingal.
He highlighted the fact that over 70% organisations said they were compromised during the period of last year, 56% stated that they were unlikely to detect an attack and in terms of breach readiness nearly 55% lack the capability to gather data across their estate and 40% do not have active vulnerability.  Karingal hence stated that you have to have rapid insight, full responsibility, business context, efficient comprehensive response aligned to business priorities in order for businesses to be ready with strong data privacy.
Draining the data swamp
There are many modern data challenges when it comes to data swamp, some of which include too much data and too many silos of information and the incorrect and inconsistent business metrics and reports stressed dataWerks CTO and Founder Tony Andris at the forum.
“Likewise confusion, inconsistent representations of reference data and the increasing complexity and decreasing consistency are major problems when it comes to the data swamp. The two typical legacy ways to manage big data therefore are data warehouse and data lakes,” said Andris.
– Pix by Indraratne Balasuriya

Panel discusses ‘Regulatory Economy Vs Disruptive Economy’ 

The JIT Solutions Day also included a live discussion on the ‘Regulatory Economy Vs Disruptive Economy’ which was moderated by Daily FT Editor Nisthar Cassim.

The panellists included Attorney-at-Law Dr. Asanga Gunawansa, Innovative Telecom CFO and Corporate Strategist Kapila Chandrasekara, Central Bank Former Governor Dr. W.A. Wijewardena, Duo World Inc. CEO and Chief Architect Muhunthan Canagey, Digital Transformation Consultant Rohan Philip Buultjens and LankaClear Chief Executive Officer Channa de Silva.

Dr. Wijewardena said: “Disruption of economies through technological advancement, we find that it has being happening throughout human history. What is important today is that it is happening at a very fast rate, so that no one would be able to even tap into these disruptions that are happening today.”

He also added that digitalisation is at a very low rate at 25% in Sri Lanka while only 10% have smart phones in the country. Therefore, what we have to do is become the drivers of the disruption, rather than being the victims.

Buultjens sharing his views on the global trend of disruptive economy noted: “Today there are a couple of global trends. There’s the shift of the economy from the West to East which happened quite rapidly. Then there’s the technology convergence that is happening and creating a lot of disruptions in terms of value creation.”

He also acknowledged the demographic change that is happening in the world today, stating that countries like Germany’s working population will be able to contribute to the economy. People are hyper connected and because of this, there is a lot of disruption happening insisted Buultjens.

“There’s a lot being spoken about disruption but it is important to know how to change this. The fundamental problem is that we are so hierarchical in this country and organisations too are very hierarchical, whereas the competition is coming from the youth but that’s not what it is,” said expert Canagey.

He also added: “The competition who are the youth are saying we want to do things different, we want to make sure things are very easy to operate and we just want things which are very simple to do. We need to bring in people below 30 into our enterprises and our corporate sector.”

He went on to point out that organisation models have to change, people have to change and we need to bring in a lot of youth to the entire corporate sector in order to drive disruption. If we do not go along these changes, Sri Lanka will get disrupted by organisations outside this country and that has to change in order to truly bring in disruption to Sri Lanka, insisted Canagey.

Sharing his insights on the shift of the regulatory economy to the disruptive economy, Chandrasekara said: “There’s a book written by Alvin Toffler where he identified disruption and the change in the economy in the 1970’s. So we’ve had nearly 48 years to get ready for disruption. He identified the future shock as an economy where people actually consume services.”

Taking Uber for an example, he noted that if someone books an uber to go to their residence owned by Airbnb and download products from Amazon it depict the future shock as too much change in too little time which is what disruption is today.

Chandrasekara further sharing notes from Toffler’s book stated that Toffler himself identified change and value change as reason to social anxiety. Adapting new technology is a massive change but you have to take customer consideration and collaboration in to mind in order to truly succeed. For the disruptive economy to be successful, it needs to have some sort of regulation, he stressed.

Dr. Gunawansa adding to this said: “The very basic difference that I see between regulatory economy and the disruptive economy is that one is regulated and the other needs to be regulated. The questions however is, why do you need regulations?”

“If you look at the disruptive economy, it is part of the industrial revolution. As mentioned by my colleague Uber is probably one of the largest taxi company in the world which doesn’t own a single tax. The intervention of funds is a very important aspect to consider in terms of regulation,” he added.

The simplest definition on regulations is the intervention into an activity between two or more parties while the rival party has the power to intervene, emphasised Gunawansa while stating that intervention must be done in the public interest and for consumer protection.

Finally sharing with the panel his viewpoints de Silva said: “Everything depends on the context. Disruption is actually driven by consumers and must be based on consumer demand. There is however a lack of demand. It is not the lack of opportunities but the lack of demand that is a huge concern when it comes to the disruptive economy.”

It’s also the change in behaviour when it comes to demanding things. If people don’t demand, organisations cannot make the specific changes, noted de Silva.

Gemalto brings secure, multi-factor authentication to Belgium’s pioneering national Mobile Identity

Gemalto, the world leader in digital security, has enabled Belgian mobile ID scheme itsme to enroll 350,000 users and securely process one million transactions per month for both private and public online services – making it one of the most successful mobile ID applications in Europe within one year of launch.

As well as bringing greater convenience to consumers, itsme provides merchants, government, and financial institutions with strong, multi-factor authentication that is fully compliant with PSD2, GDPR and is certified for eIDAS.

itsme was developed by Belgian Mobile ID, a consortium of Belgium’s leading banks and mobile network operators, in close collaboration with Gemalto. It has been officially recognized by the Belgian government as a way for citizens to connect to numerous online public services, including taxation, pensions and health, as well as online banking and mobile operator services. In its first year the app is already being used widely, with the average user completing six banking transactions and three e-Government transactions each month.

In an increasingly digital world with growing numbers of government services moving online, a secure digital identity scheme allows consumers to prove who they are. The itsme app allows users to create a 100% verifiable ID to safely and easily confirm their identity and approve transactions with their mobile phone, meaning they can access services on-the-go with one single login. The seamless service grants access to a wide portfolio of services, including those related to telecoms, financials, HR, and health, without having to fill in a time-consuming form each time. itsme will also provide users in the near future with a qualified e-signature that is the legal equivalent of a handwritten signature, which they can use to easily sign documents.

Following many years of collaboration in the fields of banking and mobile payment security, Belgian Mobile ID tasked Gemalto with providing robust, end-to-end security for the itsme app. Gemalto’s strong mobile authentication solution, using the latest biometric technology combined with digital identity expertise, provides the highest level of security for users to access services, confirm transactions and sign for private and government online applications. As a result, users stay in control of their data, managing privacy in a secure environment that protects them from fraud and security breaches.

Belgian Mobile ID CEO Kris de Ryck commented, “The itsme app is a significant milestone on the digital roadmap of Belgium and we could not have done it without Gemalto. Our partnership helps us provide a truly innovative and 100% secure approach to accessing online services. While Belgian citizens are leading the world in embracing technology in this Mobile Identity scheme, we hope our partnership will be an example for other countries in Europe to provide seamless and secure connections to online public services with itsme.”

Gemalto CEO Philippe Vallée added, “In an increasingly digital world the need for stronger and more trusted digital identities is growing. We know that consumers want their data to be secure, but they also want a painless and hassle-free experience when accessing online services. We hope that this is just the start and that further cooperation in this field will lead to more schemes providing a seamless online experience for everyone in Europe across many different sectors.”

Gemalto is JIT’s strategic ICT Partner in Sri Lanka, who is dominant leader in ICT Systems and Solutions Integrator to the country. JIT is a giant in the local ICT arena with a history spanning over 20 years as a leading ICT Systems and Solutions Integrator to the country. JIT was recently listed in the latest edition of the APAC CIO Outlook magazine’s Top 25 Govt. and Public Sector Technology Providers 2017. JIT was the only Sri Lankan company featured and recognised in the magazine’s annual listing of the Top 25 Government and Public Sector Technology Providers for 2017.

Analytics to streamline anti-money laundering

Analytics to streamline anti-money laundering

Risk professionals are always concerned about the known, unknown and unknowable across their firms – especially when it comes to money laundering activities within their firms. Money laundering – the process of hiding the illicit origin of money – has been on the rise for years.

If organisations fail to swiftly detect and curb money-laundering activities, its executives and board will risk negative publicity, reputation, along with aggressive fines and penalties. Over the past few years, numerous firms have been fined hundreds of millions – and in some cases, more than a billion dollars – over AML lapses, which excludes the remediation costs of increasing staff and hiring consulting firms to assist in the effort.

Identifying threats is getting harder. It requires increasingly sophisticated analytical tools and data visualisations that make it easier to identify and understand new and evolving threats.

In response to the growth in money laundering and terrorist financing activities worldwide, regulators have stepped up compliance mandates. Firms are quickly finding themselves under oversight scrutiny. Because of enhanced regulatory pressure to continuously evaluate the firm’s risks, identify emerging trends, report suspicious activity and expediently make changes, firms are seeking out new and aggressive approaches.

Today, it’s no longer enough to use standard technologies and controls and accept any undetected money laundering as part of doing business. Rather, regulators are requiring firms to be more proactive, innovative and thorough – for example, by using big data analytics and visualisations to uncover new and emerging risks. These technologies make it easier to pinpoint more indicators of risk – including indicators that may not have been visible before. They also eliminate guesswork and enable earlier detection.

But progress toward meeting these requirements is being hindered by many challenges. For example, data is typically scattered across different systems, with no sole source of truth readily available. This makes it difficult to analyse data using traditional AML tools; the process takes too much time and resources to get the job done. By the time anomalies indicating emerging risks are detected, damage has already been done.

In addition, risk managers typically rely on static spreadsheets and reporting, which aren’t designed to help people detect anomalies and quickly find “the needle in the haystack.” Plus, static reports and spreadsheets can’t be used to provide fast answers to the complex questions being raised by executives today.

To meet these demands, the AML industry has turned to analytical/statistical methodologies to improve monitoring programs by reducing false-positive alerts, increasing monitoring coverage, and reducing the rapidly escalating financial cost of maintaining an AML program.

Already struggling to control costs, firms are continuously scrutinising the economic cost to perform AML compliance. AML officers are judged not only on their ability to react to regulatory changes and quickly implement solutions, but also their accountability for AML program expenses. AML officers are increasingly required to play multiple roles, and it takes real leadership to balance and manage these expectations.

Segmentation is the logical first step.

A typical anti-money laundering (AML) transaction monitoring program has scenarios that monitor the customers and accounts that pose the most risk to the institution. The one-size-fits-all methodology isn’t very effective. That’s because customers transact differently based on many factors.

An effective AML transaction monitoring strategy begins with a sound foundation for monitoring customer activities − and a quality segmentation model provides just that foundation. Banks can begin with segmenting the customer base by analysing customer activity and risk characteristics.

Segmentation is the primary foundation for risk-based scenario threshold setting, and the quality of the segmentation model directly affects the transaction monitoring system’s ability to perform in an effective and efficient manner.

The SAS approach – The SAS approach to segmentation generally requires three primary activities:
1. Customer, account or external entity population segmentation (or a combination thereof).
2. Further refinement of individual segments into peer groups (only needed if anomaly detection will be performed).
3. Initial threshold setting (needed to assign the scenario threshold parameter values to use initially prior to the first scenario tuning and model verification project).

In addition, SAS adheres to the guiding principles of OCC 2011-12 when developing, implementing and validating segmentation and peer group models, including the process of initial threshold setting.

Clearly, financial institutions of all types and sizes need to beef up their BSA compliance efforts. The challenge is that high transaction volumes from online and mobile banking services give criminals considerable cover for money laundering schemes. Identifying a suspicious transaction is like finding a needle in a haystack.

Saying so, Chartis Research, a leading provider of research and analysis on the global market for Risk Technology has ranked SAS as the ‘Category Leaders’ for Anti-Money Laundering Solutions in the RiskTech Quadrant 2017.

The report states how SAS supports banks across a range of fraud and financial crime risks, via a comprehensive suite of solutions delivered through a global network of professional services and system integration partners. It also mentions the differentiating elements of SAS’s solution which include the significant investment in financial crime risk management that underpins it, and its enterprise approach as well as SAS’s data aggregation capabilities, combined with analytics and visualisation, to support a holistic view of financial crime risk management.

Rapidly increasing risk – combined with evolving government regulations – requires an advanced strategy when it comes to monitoring data for illicit activity. With SAS’s risk-based approach, firms can manage alerts easily, test scenarios and comply with industry regulations:

Get quick, accurate alerts: Know if suspicious activity is happening. Manage alerts from a centralised system, making it easier to preserve data security, minimise IT support costs and promote collaboration across the enterprise

Easily track flow of funds: Enables to see debits and credits, as well as variation in volume of funds between entities.

Be transparent. And compliant: Automatically monitor suspicious behavior, document the decision process and, if applicable, file pre-populated reports with the appropriate authorities.

Find the best scenario and take the best action: SAS high-performance visualisation tools significantly reduce the time required to analyse data, visualise patterns, hypothesise monitoring strategies and validate scenario deployments.

Instantly access the information you need: In an industry that moves fast, you don’t need complicated user interfaces slowing you down. SAS Anti-Money Laundering technology has an interface that’s designed to facilitate quick, accurate decisions – which means all the information you need is one or two clicks away.

SAS is Just In Time Group’s (JIT) strategic ICT Partner in Sri Lanka, who is dominant leader in ICT Systems and Solutions Integrator to the country. JIT’s 21+ Year success with their longstanding customers, strategic principals and committed employees have been the catalyst for JIT’s success and bringing many landmark projects with cutting edge technology to the country and making Sri Lanka’s mark in the global ICT map.

JIT’s key strengths are focused on systems integration, software solutions, network and infrastructure, hardware, mobility, outsourcing IT professionals, professional services, information security services, maintenance and support services, etc.

Just In Time Group holds JIT Solutions Day 2018

Just In Time Group holds JIT Solutions Day 2018

Just In Time Group (JIT) held its ‘JIT Solutions Day 2018’ invitee-only event exclusively for its customers last week, at Hilton Colombo.

The objective of this event was to introduce JIT’S proven solutions to its customers and strategic partners, by providing new technologies with valueadded information specific to each industry vertical.

The event was split into two segments: the morning session, themed ‘Tech Disruption’ and the afternoon session, themed ‘Tech Space’, both of which extensively served the purpose of conveying information and guidance to JIT’S customer base.

The morning session kicked off to a welcome speech by JIT Group CEO Chrishan Mendis, followed by the first topic of the day, ‘Continuous Disruption: Are You Ready?’, hosted by CA Technologies Chief Technology Officer Asia Pacific and Japan Stephen Miles, where he covered digital transformation challenges, creating an agile business, building better apps faster, making security a competitive advantage and modernising IT architectures. Gemalto Asia President and Government Business Unit and Singapore Country Head Teck Lee Tan took over the spotlight with a presentation on ‘Enabling a Trusted Digital Environment in Sri Lanka’.

‘Next Generation Businesses Powered By APIS’ was the following topic covered by Axiata Group Chief Information Officer Anthony Rodrigo. He distinguished that “practically every industry has been or will be disrupted” and spoke on the disruption of both the banking and telco industries.

He stressed on the importance of application programming interfaces (APIS) in disruption of technology and unveiled a case study on how telcos are transforming the businesses with APIS. “An API is a very useful mechanism that allows two pieces of software to exchange messages or data in a standard format. Thus, it becomes an instrument to search for new revenue streams, open the doors to talent or automate processes in an innovative way.”

Concluding the energetic ‘ice breaker session’, Infosec Regional APJ and Risk Advocate RSA Ramon Karingal presented on ‘Are You Ready With Data Privacy?’, where he covered the risk challenge, regulatory burden, ‘what’s needed to close the gap’, a strategy to manage data privacy and the proven path to take command of risk, followed by datawerks CTO and Founder Tony Andris presenting on ‘Draining The Data Swamp’, where Andris discussed the evolution of modern data architecture, the end of data duplication, ‘Data lakes = data swamps’, Internet of things (IOT) and m2m, resulting in massive data sets and real-time enablement being key. The event moved on to a live discussion, which was moderated by Daily FT Editor Nisthar Cassim, which was on ‘Regulatory Economy Vs Disruptive Economy’, which closed the morning session.

The afternoon session, ‘Tech Space’ was entertained by technical sessions designed with six track sessions covering banking, telco, enterprise, security, government and emerging technology.

Ending the afternoon session, the evening was concluded with a cocktail evening to connect, network and celebrate with JIT Group’s stakeholders and customers.

‘Today a Reader – Tomorrow a Leader’ by Just In Time Group

Just In Time Group (JIT), the leading ICT Systems and Solutions Provider, commemorated their 20 years in business by launching its 20 Reading Corners Project – ‘Today a Reader – Tomorrow a Leader’, under its CSR initiative.

This project, which commenced late 2016, was an idea that emerged from the JIT workforce, to create this overall development initiative for children in children’s homes to commemorate the company’s 20th anniversary. The staff of JIT thought it would be fitting to do something sustainable and long lasting such as inculcating and promoting the habit of reading in children – our future generation rather than a celebration for the company’s 20th anniversary. This idea then transpired into the Reading Corner initiative – to develop and improve the current reading resources and spaces at children’s homes and schools in need across Sri Lanka. 20 Reading Corners Project became the commemoration of JIT’s 20-year anniversary.

Today, 20 Reading Corners Later, (the 20th having been completed this April) children’s homes and under privileged rural schools across Sri Lanka who didn’t have adequate reading resources and a conducive space – will now have access to a selected and requested range of literature at their very own special “Reading Corner”. This is thanks to the Reading Corner project spearheaded by JIT and their CSR Team, with the continuous support of the JIT Staff. The sustainability of this project was aimed at creating the right reading space conducive to inspire children to read further and develop the benefits of what books have to offer.

This is the key objective, which will create continuous value and sustainability for the project. The JIT staff gets involved from the point of selecting the homes, ascertaining their need, selecting the books, identifying the space for the reading corner to everything that goes into making that space a Reading Corner equipped with furniture, age appropriate books interior layout, stationery, etc.

“Working to create a better future every day for our country’s children is a cause JIT is passionate about. We want to inculcate and encourage the habit of reading for children across the island, thereby playing our part in shaping well rounded individuals for the future,” shared, JIT Group Manager of PR and Corporate Communications Dhanya Gunawardana.

“Thank you so much for your contribution by arranging this special and lovely Reading Corner for the Girls at St John’s Girls Home. It was so good to see the children enjoying reading and making use of the place so much..” as testified by Sister Chandrani Peiris from St John’s Girls Home, Moratuwa which was a recipient of one of the Reading Corners.

JIT was honoured that it’s CSR efforts were validated by Asia Pacific HRM Congress in 2017 by receiving the award for ‘Best CSR Practices’ in the ICT sector at the Asia Pacific HRM Congress Awards 2017 held in Bangalore, India. According to the Asia Pacific HRM Congress – the organisers of the event, the objective of the awards is to promote sustainable corporate responsibility and investment in the social development within the company and for their stakeholders at large. The award was conferred for JIT based on their commitment to the society and on the originality of the work.

For JIT, this CSR award and recognition was an unexpected honour and acknowledgement of their CSR efforts and practices implemented. “This award validated JIT’s efforts in making a difference in the lives of these children and was extremely humbled by this recognition. Whether it is our commitment to diversity, our support for future generations who need to be empowered – our steadfast approach to ethics and governance, our care for the environment in which we live, the entire JIT team has embraced CSR as the transformation that is needed to be accountable as a business leader for the future,” commented Gunawardana.

At the opening of JIT’s 20th and final Reading Corner project, at to Eventide Salvation Army Girls Home, Captain Manjula, Head Matron shared that, “It is a peaceful and fun reading space where the girls now can use their free time meaningfully. We actually wanted to create a library space for the girls, so this came as a blessing in disguise. They can now choose the books to read or re-read and call it their own. We are truly grateful for this reading corner along with all the girls.”

Furthermore JIT validated their efforts towards transformative CSR and to enter into the age of responsibility, by becoming the first corporate in Sri Lanka to be assessed with the ‘Transformative CSR 2.0 Assessment Tool’ which is an internationally recognised diagnostic tool for CSR. A team of members from CSR Sri Lanka conducted a workshop for Just In Time Group, to assess their current operations against systematic sustainability benchmarks. Just In time Group was the first corporate in Sri Lanka to use the internationally recognised diagnostic tool CSR 2.0; demonstrating their investment towards transformative CSR and to enter into the age of responsibility.

The aim of this assessment was to evaluate JIT’s current awareness to align business strategies towards achieving a long-term value creation through systematic sustainability.

EQUIIS and Just In Time Group Announce Partnership to Bring Secure Enterprise Communications to Sri Lanka

EQUIIS Technologies Switzerland AG, a leader in secure mobile communications for the enterprise, is delighted to announce its strategic partnership with Just In Time Group (JIT), a wholly owned Sri Lankan flagship ICT systems and solutions company. JIT is a leading ICT Systems and Solutions Integrator and has been a strategic front-runner championing the concept of ‘Integrated Solutions’ in Sri Lanka’s ICT sector.

EQUIIS announce new partnership with Just In Time Group (PRNewsfoto/EQUIIS)

(Photo: https://mma.prnewswire.com/media/653728/EQUIIS_Just_in_Time_Group.jpg )

Following on from EQUIIS’ recent partnership with Mobility MEA and BlackBerry, this alliance with JIT once again reinforces the importance of secure communications and EQUIIS’ position as market leader. With the JIT Group’s extensive knowledge of targeting the Financial, Telecommunications, Government and Commercial sectors, this new partnership will allow EQUIIS to further develop relationships in new regions with a globally recognised partner.

EQUIIS is continuing to expand its reach with best of breed service providers and our new partnership with Just In Time Group is an important strategic milestone in this region. We are excited to introduce EQUIIS into Sri Lanka with the assistance of JIT, enabling them to cater to the many security challenges within the region, said Derek Roga, CEO at EQUIIS Technologies Switzerland AG. We have a strong pipeline and are very much looking forward to developing more opportunities in the near future which act as the starting point for a very successful year at EQUIIS.

EQUIIS is a very welcome addition to JIT. They bring with them a great understanding of technology on secure mobile communication. This partnership will strengthen our team further, and better enable us to provide cutting edge technology solutions to our customers. We are fortunate and pleased to have such a dynamic technology partner, such as EQUIIS, partner with us, said Piumika Ranasinghe – Head of Sales at JIT.

To find out more about the EQUIIS and Just In Time Group Partnership, or for a free trial of the EQUIIS Secure Collaboration solution, contact our sales team on contact@equiis.com .


EQUIIS Technologies Switzerland AG was founded by a group of mobile and encryption entrepreneurs and pioneers with a shared history working with some of the world’s largest enterprises and telecommunication operators. We share a vision of bringing to market a cohesive, purpose built end to end secure enterprise communications platform with proven encryption technologies. EQUIIS is headquartered in Zurich, Switzerland, for more information visit http://www.equiis.com.

About Just In Time Group

JIT is a veteran in the local ICT arena with a history spanning 21 years as a leading ICT Systems and Solutions Integrator to the country. JIT was recently listed in the latest edition of the APAC CIO Outlook magazine’s Top 25 Govt. and Public Sector Technology Providers 2017. JIT was the only Sri Lankan company featured and recognised in the magazine’s annual listing of the Top 25 Government and Public Sector Technology Providers for 2017.

JIT’s key strengths are focused on systems integration, software solutions, network and infrastructure, hardware, mobility, outsourcing IT professionals, professional services, information security services, maintenance and support services, etc.

For more information visit http://www.jithpl.com.

FSS forms strategic alliance with Just in Time Group to expand Sri Lanka footprint

Financial Software Systems (FSS), a global leader in payments technology and transaction processing, announced a strategic partnership with Just In Time Group (JIT), a systems integrator with over two decades of experience, to expand its market footprint in Sri Lanka. As part of the partnership, JIT would provide regional banking know-how, system integration skills, post-sales support and overall project coordination for successful implementation of FSS products. This would enable banks and payment service providers to rapidly bring innovative payment solutions to the market.

Sri Lanka, a fast-developing economy in the Asian region, is poised for rapid growth in digital payments. With strong economic growth, broadening Internet and smart phone usage, and a growing digitally savvy population, banks are rapidly embracing digitalisation to capitalise on the demand momentum. Financial institutions, across the board, are modernising their payments infrastructure to improve revenue outcomes, leverage efficiency, and maintain the highest standards of security and service for customers.

FSS offers an integrated portfolio of digital payments solutions that can be deployed in-house, hosted on FSSNeT (FSS private data centre) or on a public cloud. As part of its go-to-market strategy, FSS and JIT would bring a range of innovative products to customers in Sri Lanka.  This includes Issuance – (Card Management, Instant Electronic PIN, Toggle – a card control mobile application), Acquiring (Internet Payment Gateway), Digital Security (3D Secure and Token Vault) Smart Back-Office (ATM Monitoring and Reconciliation) Digital Banking (Mobile Banking, QR Codes) to the Sri Lankan market.

Commenting on the partnership, President Software Products Suresh Rajagopalan stated; “We are excited to be working with JIT, as it provides us a stronger footing in the market. Financial institutions and payment service providers on the digital transformation path are increasingly investing in building lean, agile infrastructure to improve response time to the market and deliver differentiated offerings. FSS’ end-to-end expertise in digital payments combined with JIT’s integration experience and round-the-clock, on-demand support will deliver compelling value for financial institutions and their customers.”

Speaking on the partnership, JIT Head of Sales Piumika Ranasinghe stated, “JIT is glad to partner with FSS, the leading Payment Systems Company in India. Combined with JIT’s reach, the partnership would bring best of breed products and services to the market. FSS Digital Banking solutions are a perfect fit for banks who want to transition to New Age Banking. JIT’s expertise in Project Management and post-sales support would further enhance this partnership.”

Recently, FSS and JIT organised Payment Focus@Sri Lanka, an event focused on the future of digital payments and products and platforms banks could deploy to capitalise on unfolding opportunities in the Sri Lanka payments domain.  The attendees included 10 of the leading Banks in Sri Lanka as well as speakers from LankaPay and FSS.

FSS has spearheaded the growth of retail and wholesale payments globally through a rich portfolio of payments products and services. The rapidly growing FSS customer base includes 100 leading banks as well as some of the world’s largest processors and retailers. In India, FSS customer portfolio comprises 35 plus leading public and private sector banks.

JIT is a veteran in the local ICT arena, with a history spanning 21 years as a leading ICT Systems and Solutions Integrator in the country. JIT was also recently listed in the APAC CIO Outlook magazine’s Top 25 Govt. and Public-Sector Technology Providers 2017. JIT was the only Sri Lankan company featured and recognised in the magazine’s annual listing of the Top 25 Government and Public-Sector Technology Providers for 2017.

Blockchain Technology Lanka and NEM Malaysia give insights into blockchain for enterprises

Newly set up Blockchain Technology Lanka Ltd., a subsidiary of Just In Time Holdings Ltd., recently held a forum on ‘Blockchain for Enterprises’ in association with NEM Malaysia, a fully functioning blockchain built for enterprise use.

NEM Blockchain is a platform that allows any business application to enjoy fundamental blockchain benefits along with additional enterprise features to manage identity, assets, notarisation, cryptocurrency, ownership records etc. NEM Malaysia is a fully owned subsidiary of NEM.io Foundation Ltd.

At the forum Xarcade and NEM Business Development co-founder and CEO Otto Bon Nostitz and NEM Technical Trainer Anthony Law shared new insights to blockchain.

They said that the blockchain is a shared digital ledger. It contains a constantly updated list of transactions. It is maintained by a public peer-to-peer network. Members of the network verify every new transaction made using consensus technology. This creates a unique and permanent audit trail of transactions made, and ensures no single point of failure, and no way to doctor the transactions recorded. Blockchain increases trust, as an immutable record is reliable and trustworthy, as a record cannot be tampered. It limits risk, as transparent records prevent tampering, fraud or cybercrime. Furthermore it is a distributed ledger without a central point of failure. It reduces cost, as an autonomous system without middlemen reduces overhead. It saves time, as transactions are quicker without middlemen. It also increases security since each transaction is securely encrypted.

NEM is more than just a cryptocurrency or a new altcoin. It is an entirely new platform built on the revolutionary blockchain technology, re-imagining from scratch the ideal blockchain. NEM does not only allow for standard peer-to-peer value transfer transactions, but instead does much more: store data, make transactions, prove identity, timestamp documents and create arbitrary digital assets. Advantages of NEM includes 100% new code: fast, secure, robust and enterprise-ready.

Using secure cryptography, NEM can be used for a wider variety of applications across many industries, including the financial industry, government, logistics and the medical industry. The NEM platform is a highly available system that any business, government, or individual can make use to shorten the design lifecycle and help reduce their cost of operations.

NEM.io Foundation’s sole purchase is to education and promote the use of the NEM Blockchain technology platform, on an international scale to all industries and institutions.

NEM origins
Planning for the NEM project started in January 2014 and was launched in March 2015. What is unique is that the NEM platform is built by professional developers in a spirit of open source and open access, and it is a 100% new code from scratch.

NEM Blockchain’s out of the box features allow multi-sig for account security, create assets that act as tradable tokens representing items of value, namespaces to differentiate companies within the blockchain, and messages to be sent together transaction (as labels).

NEM Model network (public and private chain) has easy to use universal APIs, nodes are cheap to implement, enables fast and cheap transactions and provides open-sourced wallets for IOS, Android and Desktop.

NEM Blockchain technology has the potential to change the way every industry manages its information and data. The Foundation details the opportunities in every industry to effectively store transaction, customer and supplier data in a transparency immutable ledger. NEM Blockchain for Governments enables State organisations across the globe to explore the use of blockchain technology to improve operations. The ability to record transactions on distributed ledgers offers new approaches to governments to improve transparency, prevent fraud, and establish trust. The Foundation is working with Governments to further the spread the use of NEM Blockchain Technology.

NEM is also working with academia as educational institutions can utilise the blockchain to store data around assessments, degrees and transcripts, as well as a verification of knowledge transfer between parties. The Foundation helps institutions to adopt NEM technology so they can enjoy the benefits of Blockchain technology.

NEM Venture Fund is worth $5 million, and is aimed at incubating and nurturing young start-ups to develop enterprise blockchain solutions on the NEM blockchain platform.

Blockchain Technologies Lanka breaks new ground
In partnership with NEM, Blockchain Technologies Lanka (BTL) will offer education, consultancy, applications, solutions and security for enterprises.

BTL was set up to adapt, expand and promote the benefits of blockchain technology to make Sri Lanka a blockchain hub.

BTL Director Gobinath Nadarajan said Blockchain provides “trust” by being a decentralised public ledger.

Hailing from Malaysia, Nadarajan is a crypto and blockchain expert and has 18 years of immense experience in the information technology and communication technology fields. He worked at both Ericsson and Huawei in the respective headquarters and held a number of interesting roles, including being responsible for $1 billion in sales for the South-east Asian region.

For the last 2 years, Nadarajan has been focusing on a full-time basis in the new technology areas called crypto and blockchain. He speaks in numerous countries educating in this new field. Nadarajan holds an engineering degree from the UK, an MBA from Australia, and is a Chartered Engineer with IET UK.

Nadarajan said education and awareness is the key to increase knowledge on blockchain and fintech solutions and adoptability, and hence BTL will offer in-house training, blockchain and fintech certification programs, and knowledge sharing. BTL plans to hold a Blockchain Global conference in Colombo in June as well.

As part of its consultancy and advisory services, BTL will offer support for organisations, regulators and governments that are interested in developing blockchain solutions. This will be via carrying out due diligence, developing framework for organisations to follow, developing white paper, guidelines, identifying key solutions, support in negotiations, and providing ongoing advisory and support.

The advantage of BTL is that it provides an “end-to-end” blockchain solutions to any organisation though global and in-house experts. BTL solutions includes platforms, smart contract development, loyalty programs, government solutions, databases, banking and fintech solutions, remittance services, development of tokens and notarising contracts.

Since security is a key aspect of blockchain and fintech, BTL will offer expertise on anti-pushing, smart contract audit and review, monitoring and support token sales, treat modelling, business logic flaw testing, vulnerability management and bug fixing, classification and reporting, infrastructure assessment and unusual tests.

Customer Services Audit partners with Just In Time Group

  • Unveils Snapshotz Online the world’s first holistic self-assessment and benchmarking tool for contact centres

Just In Time Group (JIT) recently announced its partnership with Customer Services Audit with their Snapshotz Online tool, which is a web based assessment and benchmarking tool used by over 2,000 companies, in over 30 countries worldwide.

It is a multifaceted time and cost saving tool available for the first time to the customer service industry. Customer Services Audit is the developer of the Snapshotz program, and a company with over 20 years of intensive experience in the customer service arena.

Snapshotz can be used by; managers of contact or call centres/service centres/business centres, team leaders, quality control, marketing and product managers, business process improvement managers, senior management, governing bodies, HR managers, management consultants, entrepreneurs, recruitment consultants and students.

Customer Services Audit Managing Director Deepak Selvaratnam said: “I foresee that Sri Lanka is hungry to enhance their customer service to cater to the growing market needs, as customer engagement requirements today have changed, and tools such as Snapshotz Online together with solid support, is what is required to meet these needs and challenges.”

JIT Head of Sales Piumika Ranasinghe said: “It is the service provided that differentiates one organisation from another in any market, where products and pricing stand on par. This tool with its proven track record has given us the confidence that it will assist our customers in achieving this differentiation with their service. At JIT, we have an experienced team of industry professionals who comprehend the value of leveraging customer service as a strategic tool and who treat customers as Partners for the Future.”

The assessment covers 700+ scientific measurement points, divided over 8 main sections and 29 sub sections. These include corporate objectives, business processes, customer relationship management, health and safety and staff wellbeing, contact centre structure, operational metrics, training, internal communications, recruitment, career development and remuneration. The full assessment will take 3-7 hours to complete and preparatory time based on availability of information and resource. However, for organisations that perhaps time or resource is limited, a customised assessment can be done – with the highest priority and taking less time to complete. Furthermore, purchasing and providing of the support to complete the assessment, is available online or on-site through certified partners.

Snapshotz online also gives you the flexibility to complete the assessment over a period of eight weeks, once you register to start the online assessment. The benchmarking report enables managers to compare current performance against their competitors and other business segments, boards and governing organisations in both the private and public sector to understand current service delivery status and make informed investment decisions.

Offered in conjunction with tailored consultancy and training it can be a powerful tool for commercial and public sector organisations to: Fast forward their customer experience journey; Roadmap and benchmark their customer service delivery program against global best practice; Engage their team; Increase management productivity and knowledge and Drive revenue and reduce costs.

Snapshotz Online tools’ design is especially to assess, baseline and continuously measure overall performance of customer service. The aim being – to help organisations realise their commercial objectives by offering unparalleled customer service.

JIT is looking forward to working with Customer Service Audit’s Snapshotz Online team, helping our customers and similarly our stakeholders at large achieve their goals through offering even higher levels of customer service experience.

Just In Time Group (JIT), a veteran in the local ICT arena with a history spanning 21 years as a leading ICT Systems and Solutions Integrator to the country. JIT listing in the latest edition of the APAC CIO Outlook magazine’s Top 25 Govt. and Public Sector Technology Providers 2017 and as the only Sri Lankan company featured and recognised in the magazine’s annual listing of the Top 25 Government and Public Sector Technology Providers 2017. JIT, a wholly Sri Lankan company, And their key strengths are focused on; systems integration, Software Solutions, Network and Infrastructure, Hardware, Mobility, Outsourcing IT Professionals, Professional Services, information security services, Maintenance and Support Services, etc.